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How Travel Nurses Report a Patient Safety Event in 2025

How to Report Patient Safety Event

Who Should Report

Reporting is open to all healthcare workers, including:

  • Travel nurses across all specialties (ICU, ER, OR, med-surg, and more)
  • Therapy travelers, such as traveling physical therapists and occupational therapists
  • Allied clinicians working through travel therapy companies or allied medical staffing agencies

Part of what travel nurses do is advocate for patients. No matter the type of travel nurse or allied clinician, you can submit a safety concern directly.

How to Report a Patient Safety Event

Step 1: Gather details

Include:

  • Facility name and address
  • Date and time of the event
  • Service or unit involved
  • Description of what happened

Step 2: Submit online (preferred)

Use The Joint Commission’s Online Submission Form to file your report. You can submit anonymously. You can also visit their website directly at www.jointcommission.org.

Step 3: Mail your report (optional)

If you prefer, mail your report to:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Step 4: Notify your recruiter

After filing, let your travel nurse recruiter know so they can document the event and support you through any follow-up.

What Not to Include

Do not send medical records, photos, or billing information. The Joint Commission does not review individual medical cases or financial disputes, and these documents will not be accepted.

Non-Clinical Concerns

For issues unrelated to patient care, such as nurse housing, travel nurse accommodations, or rental arrangements, contact your recruiter or housing provider directly. These are not handled through The Joint Commission’s reporting process.

 

To protect your Personal Health Information, The Joint Commission will not accept copies of medical records, photos, billing invoices, or other related personal information. Any such document received will be shredded upon receipt, per our policy.

FAQs

Can I report anonymously?

Yes, the online form allows anonymous submissions.

What do you need to become a travel nurse who can file a report?

You only need to be a licensed clinician working in a facility accredited by The Joint Commission.

How long are travel nurse contracts, and does it affect reporting?

Contracts vary, but you can file a safety event at any point during your assignment.

Does this apply to therapy travelers?

Yes, traveling physical therapists and other therapy travelers can report patient safety events.

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Team FlexCare

Since 2006, FlexCare Medical Staffing has become a nationwide leader in travel nursing, allied health, therapy, and LVN / LPN staffing services for top healthcare facilities. With office locations in Roseville, California and Charlotte, North Carolina, FlexCare is committed to creating a transparent environment that prioritizes clinician experience. As a result, industry authorities like BluePipes, Staffing Industry Analysts, and Travel Nursing Central continually recognize FlexCare as a top healthcare staffing company.