Certified by The Joint Commission

FlexCare is honored to be certified by The Joint Commission (TJC). TJC Health Care Staffing Services Certification is a comprehensive evaluation of a staffing firm's ability to provide qualified and competent staffing services, and we have worked hard to maintain our certification.

Certification Process

  • Staffing companies undergo an announced initial review.
  • Re-certification reviews are unannounced and are conducted on-site every other year. The review focuses on a firm’s ability to provide competent staffing services and evaluates performance, continuing education and training, placement criteria, and other areas.
  • Joint Commission-certified health care staffing firms and firms seeking initial certification are required to adopt a set of standardized performance measures.

 

Incident Reporting

Should you ever have concerns about the safety or quality of patient care, please report your concerns to the management staff at the assigned facility and FlexCare as appropriate. If concerns cannot be resolved by either the facility or FlexCare Medical Staffing, you are encouraged to contact The Joint Commission's Office of Quality Monitoring by calling (800) 994-6610 or submitting your concerns through their online form. No punitive action will be taken for reporting events or concerns related to patient safety or quality of care.