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FlexCare Clinical Services

Clinical Support for Travel Nurses, Clinicians, and Therapists

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When you're navigating unfamiliar policies, tricky unit politics, or gray areas in patient care, sometimes you just need to talk to someone who’s been there. That’s where FlexCare’s Clinical Services Team steps in.

FlexCare’s Clinical Services team is made up of experienced nurses and nurse leaders who are there to help you navigate tough situations you may encounter as a travel nurse, travel allied pro, or travel therapist. They’re here to make sure you feel safe and supported throughout your assignment.

As a FlexCare traveler, you’ll get a call from Clinical Services the week prior to the first day of your assignment, so you know who we are and how to reach us. If anything comes up—navigating coworker issues, communication challenges, or feeling isolated—just ask your recruiter to connect you with our Clinical Services team. They’ll listen, share what we’ve seen work, and help you find a path forward.

It’s one of the unique benefits of working with FlexCare—real support from experienced nurses who’ve walked in your shoes.

Meet the Leader of our Clinical Services Team

Edeli Kinsala, RN, MBA, BSN – With a background spanning nearly all settings along the healthcare continuum, Edeli has helped countless clinicians find their footing in fast-moving, unfamiliar environments. She brings deep insight into how hospitals operate—both the rewarding and the frustrating parts—and knows how to help travelers navigate everything from unclear policies to tense team dynamics. Her goal is to ensure every clinician feels capable, supported, and prepared to advocate for themselves and their patients.

Edeli Kinsala, RN, MBA, BSN
How They Can Help You
  • Talk it through – Struggling with team dynamics or unclear expectations? Clinical Services offers a sounding board and guidance to navigate the gray areas.
  • Support on tough days – When shifts feel heavy, a quick check-in with someone who gets travel nursing can make all the difference.
  • Traveler-specific advice – From building resilience to adapting fast, they help you grow the skills that matter most on the road.
  • Confidence before day one – First-time traveler? You’ll get a call before your start date from an experienced nurse who’s got your back.

How to Work with Clinical Services

Once you’re a FlexCare traveler, you'll get a call from our Clinical Services team a week before your first assignment. After that, reaching out is simple: just let your recruiter know you’d like to connect, and they’ll loop in Clinical Services. Whether it’s day one or week eight, support is just a request away.

Visiting the flexcarestaff.com website on a laptop
FlexCare Makes It Seamless.

From your first shift to your final day on contract, our Clinical Services keeps you confident, compliant, and connected. We find that many travelers stay with FlexCare assignment after assignment because they know someone always has their back.

Ready to see the FlexCare difference?